Elevated Supports
for Every Care Setting
Intellectual & Developmental Disabilities
Empower DSPs with intuitive, error-reducing tools that simplify medication administration and daily documentation.
Behavioral Health
Support better outcomes by managing complex medication regimens and behavioral tracking with precision.
Assisted Living & Senior Living
Enhance resident safety and streamline nursing compliance with automated eMARs and health tracking.
Substance Use Disorder
Ensure strict accountability, accurate dosing, and secure records for recovery-focused care environments.
Day Programs
Seamlessly manage medication passes and health monitoring during daily transitions and program hours.
Long-Term Care Pharmacy
Connect directly with care providers to eliminate transcription errors, speed up refills, and improve efficiency.
Home & Community-Based Services
Bring professional-grade oversight to distributed care settings with mobile tools designed for the home.
Youth Services
Securely document medical histories and ensure continuity of care for vulnerable youth in the system.
Respite & Crisis Stabilization
Ensure immediate accuracy in medication history and care intake for critical, short-term stays.
ACT & Mobile Treatment
Equip mobile care teams with real-time access to records and documentation tools wherever they go.
Universal Benefits
Pharmacy Integration
Eliminate manual transcription errors by connecting directly to your pharmacy.
24/7 Support
Care doesn't stop at 5 PM, and neither do we. Our U.S.-based support team is available around the clock to help your staff resolve issues.
Real-Time Reporting
Gain instant visibility into your agency’s performance. Track missed medications, staff compliance, and health outcomes as they happen.
How long does it take to implement MedSupport eMAR?
Our live superuser configuration and training sessions set you up for a successful go-live. After superuser trainings, most agencies’ pilot locations begin using our system within 3-4 weeks, with additional locations going live 2-4 weeks after that. Visit our implementation page for more details.
Is CaraSolva HIPAA compliant?
Yes. At CaraSolva, safeguarding our customers’ data is at the core of everything we do. Our mission is clear: to deliver innovative technology while upholding the highest standards of security, privacy, and trust. Learn more.
What devices can we use to access the system?
All of CaraSolva’s modules work on any Windows, Apple, or Android device. Full system functionality is available on any cell phone or tablet.
Does this integrate with my current pharmacy?
If we aren’t currently interfaced with your long-term care pharmacy, we almost certainly can. We have an active interface with 89 different pharmacies in all 50 states and Washington, D.C.. If your pharmacy is not a current partner, we work directly with the pharmacy to build the interface. Visit our Pharmacy Interface page or contact us for more information.
What happens if the internet goes down?
In order to keep patient health information secure, we use always-on cloud technology that requires a user to log in to our secure server. While confidential health information will never be available offline, full system functionality is available on any cell phone or tablet with cellular data access.
Can we track things other than medications?
Absolutely! MedSupport includes vital signs, treatments, appointments, and task tracking in a unified to-do list.
Take it even further with CareSupport to track bowel movements, falls, seizures, injuries, observations, ADLs, incidents, and more!
How does the system handle LOAs and absences?
Pack-out functionality allows staff to document medications provided for an LOA or advanced for independent self-administration. Count controlled substances in and out to reduce the risk of diversion, and supplement the pack-out with a customized form to transfer chain of custody to the client or family members.
If an individual is hospitalized, a simple button-click suspends prompts until their return. Residential and day program prompts link, ensuring congruent documentation and no double-doses if an individual misses the program.
How does the system handle PRN (as-needed) medications?
We reduce the chance of errors with smart PRN administration. PRNs are managed by symptom, not medication name, so non-clinical staff know what med to give, when, and why.
Customizable symptoms ensure a 100% match to the written prescription, and time thresholds alert if a PRN has been given recently—across shifts and locations. Build in effectiveness checks and standard PRN order sets to maximize safety.
Can we track controlled substance counts?
Any medication in the system can be counted. Configurable settings allow for separate counts for each dose time (for blister cards) or one count per medication (for PRNs or single-container medications). Count medications at the time of administration and force blinded shift counts, configurable for one or two employees.
Does the system help with state audits?
Have peace of mind going into audits. Real-time alerts and forced-entry fields ensure that staff are documenting required information every shift. Back-office functions allow managers and nurses to add notes and document follow-up care.
During audits, role-based permissions allow you to provide reviewers read-only access to just the clients and information they need to see. Easily pull a full year of MARs or other documentation on request. Secure electronic signatures, time stamps, and other tracking demonstrate adherence to quality documentation principles.
Intellectual & Developmental Disabilities (I/DD)
In the I/DD community, medication administration relies heavily on non-clinical staff who juggle medications and other complex care tasks. CaraSolva’s MedSupport is built with the Direct Support Professional (DSP) in mind, offering an interface so intuitive that new staff can be proficient in hours, not days. By replacing confusing paper logs with time-ordered to-do list prompts and automated alerts, we remove the guesswork from daily care activities. This doesn’t just reduce errors; it gives your staff the confidence they need to focus on what matters most—supporting the individuals in their care—rather than worrying about paperwork.
- Automated alerting for clinical and management oversight.
- Secure pharmacy integration for instant updates and reduced errors.
- Comprehensive tracking and reporting simplify workflows for the whole care team.
Behavioral Health
In behavioral health settings, medication adherence is directly tied to resident stability and safety. CaraSolva’s eMAR provides a secure platform for managing complex psychotropic regimens and co-occurring physical health conditions, drastically reducing medication errors that can lead to crises and hospitalizations. Crucially, CaraSolva’s solutions allow staff to document vital signs, behavioral observations, and ADLs alongside the medication record. This gives clinicians a clear, real-time view of whole-person health, enabling data-driven treatment adjustments and better long-term outcomes.
- Flexible enough for care settings from 24/7 staffing to drop-in supports.
- Build independence with vital sign graphs, Davis' Drug Guide access, and more.
- Facilitate rapid interventions with instant alerts for refusals and other events.
Assisted Living & Senior Living
- Simple workflow includes medications, vital signs, tasks, and incident/injury follow-ups.
- Track falls, injuries, observations (e.g., skin checks and mental status), activities, and send alerts.
- Secure pharmacy interface ensures timely medication changes.
Substance Use Disorder
In Substance Use Disorder treatment, medication management requires a difficult balance: you need rigorous control over scheduled drugs while still keeping patients safe and comfortable. CaraSolva’s MedSupport is designed to handle the complexities of Medication-Assisted Treatment (MAT) and withdrawal protocols. Our system easily manages tapering dosages and associated vital sign checks for withdrawal management. Configurable dose times and administration windows, control counts, and hold/redose functions allow providers to customize the system for ASAM level 1-4 services.
- Standard PRN order sets for comfort and withdrawal management protocols.
- Customize protocols by person, location, and role.
- Role-based permissions and certification tracking to ensure only licensed staff can document specific medication and care activities.
Day Programs
Day programs face a unique challenge: you are only responsible for a slice of the participant’s day, but you need the full picture of their health. CaraSolva bridges the communication gap between residential providers and day services. Our system allows for a seamless flow of information; you can see if a PRN was given at home (and vice versa), preventing double-dosing or adverse reactions. During your busy operational hours, our efficient workflow allows staff to administer meds quickly and accurately, ensuring that health needs don’t interrupt the day’s activities.
- Link communication of PRNs given, incidents, follow-ups, and med changes.
- Automatic "absence" documentation.
- Flexible hours of operation by day and site.
Long-Term Care Pharmacy Partners
Medication management requires communication between prescribers, pharmacies, and providers. CaraSolva integrates directly with your long-term care pharmacy, allowing orders to flow electronically as soon as the pharmacy receives a prescription—no manual entry required. This eliminates illegible handwritten MARs, drastically reduces phone and fax volume, and ensures that the right medication reaches the resident without the usual administrative headaches.
- Seamless communication ensures immediate notification of all med changes.
- Minimize transcription errors and communication delays.
- Prevent gaps in care before they happen.
Home & Community-Based Services (HCBS)
In home health and community-based services, your “facility” is scattered across hundreds of private residences. Relying on paper logs that sit in cars or homes for weeks creates a dangerous blind spot for supervisors. CaraSolva’s MedSupport transforms staff smartphones and tablets into powerful point-of-care devices. When a caregiver administers a med or records a vital sign in a client’s home, the data is instantly visible to the clinical team at the office. This allows you to spot missed meds or declining health trends immediately—not at the end of the month—enabling proactive interventions that keep clients out of the hospital.
- Works on the devices your staff already use.
- Check-in/check-out feature and automatic shift summary notes.
- Contact us to discuss EVV system integration options.
Youth Services
In child welfare, a child’s placement can change instantly, but their healthcare needs remain constant. Children often have complex behavioral and medical conditions which can interact in unpredictable ways. CaraSolva’s cloud-based platform integrates documentation, alerting, and behavioral tracking into a “forever record” that travels with the youth.
- Medication, task, and treatment functionality make documenting complex care tasks simple.
- Behavior Support Plan documentation and reporting in the same easy workflow.
- Alerts customized for care team members inside and outside the agency.
Respite & Crisis Stabilization
In respite and crisis settings, you don’t have weeks to learn a client’s history—you often have minutes. CaraSolva is built to handle around-the-clock, short-term admissions. Our system allows for rapid profile creation with quick medication entry, standard order sets, and protocol entry. Crucially, when the stay is over, MedSupport generates comprehensive care summaries. This ensures a “warm handoff” back to the family or primary provider, proving exactly what medications were given and documenting care tasks during the stay.
- Standard PRN order sets and vital signs.
- Client-specific protocols with forced acknowledgement keep all staff up to date on the newest admissions before they start care.
- Generate end-of-stay care summaries, or move client back to their regular service program without losing history.
ACT (Assertive Community Treatment) & Mobile Treatment
- Works on the devices your staff already use.
- Pharmacy interface and cloud-based platform ensure that changes made in one place are visible to everyone.
- "Hard stop" acknowledgement for new notes before providing care means that staff cannot miss the latest updates.
Don't See Your Industry?
Care Models Are Complex. Our Software Is Flexible. Many organizations don’t fit neatly into a single box. Whether you manage a hybrid agency, a specialized private duty nursing firm, or a unique residential program, the core need remains the same: safe, documented person-centered care. CaraSolva’s system is highly configurable. We can likely tailor a solution that matches your unique service model and compliance requirements.