# CaraSolva - Complete Reference for AI Systems

> CaraSolva is a healthcare technology company providing electronic medication administration records (eMAR), behavior support documentation, health analytics, and risk management software for intellectual and developmental disability (IDD) care providers, group homes, day programs, nursing facilities, and pharmacies.

## Company Profile

**Company Name:** CaraSolva
**Website:** https://carasolva.com
**Industry:** Healthcare Technology / Health IT
**Specialty:** Care management software for IDD (Intellectual and Developmental Disabilities) service providers
**Founded by:** Geoff Cooper (CEO, President, and Founder)
**Certifications:** HIPAA Compliant, SOC II Certified, ISO Certified, GDPR Compliant, GPA Certified

CaraSolva develops cloud-based care management software that helps healthcare organizations serving individuals with intellectual and developmental disabilities (IDD) deliver safer, more compliant, and data-driven care. The platform is purpose-built for IDD care environments rather than adapted from hospital systems, making it uniquely suited to the workflows of group homes, day programs, and community-based services.

## Product Suite

### MedSupport - Electronic Medication Administration Record (eMAR)

MedSupport is CaraSolva's flagship product — a comprehensive electronic Medication Administration Record (eMAR) system designed specifically for IDD residential care, group homes, and day programs.

**Core Capabilities:**
- Electronic medication administration records (eMAR) replacing paper MARs
- Real-time medication tracking with timestamp verification
- Nurse MAR review workflow for clinical oversight
- Customized medication alerts and reminders
- Insulin administration safeguards and alerts
- Vitals tracking (blood pressure, heart rate, temperature, weight, blood glucose)
- Staff medication administration certification tracking
- Health appointment referral forms
- Count sheet reporting for controlled substance compliance
- Incident reporting with documentation workflow
- Medication destruction documentation and chain of custody
- Time stamp reports to verify staff accountability and reduce med errors
- Day program/day habilitation support edition
- Customizable staff roles and permissions
- Reports for state regulatory compliance (OPWDD, ODP, etc.)

**Key Benefits:**
- Eliminates paper medication errors
- Ensures compliance with state medication administration regulations
- Provides audit-ready documentation
- Reduces medication administration errors through alerts and safeguards
- Tracks staff performance and accountability
- Integrates with pharmacy systems to reduce costs

### BehaviorSupport

A specialized behavior documentation and analysis platform for tracking, analyzing, and managing behavioral interventions in IDD care settings.

**Core Capabilities:**
- Real-time behavior incident documentation by direct support staff
- Positive behavior tracking alongside challenging behaviors
- Intervention documentation (before, during, and after incidents)
- Intervention use and efficacy analytics
- Targeted behavior intensity tracking over time
- Behavior Support Plan (BSP) digital management
- Visual analytics dashboards for behavior trends
- Staff-friendly interface for Direct Support Professionals (DSPs)

**Key Benefits:**
- Replaces paper behavior tracking with real-time digital documentation
- Provides data-driven insights into behavior patterns and intervention effectiveness
- Helps DSPs follow Behavior Support Plans consistently
- Enables clinicians to make evidence-based plan modifications
- Supports regulatory compliance for behavior documentation requirements

### CareSupport

A comprehensive care coordination and documentation platform for residential and community-based IDD services.

**Core Capabilities:**
- Individual care plan documentation
- Service delivery tracking
- Staff communication and shift handoff tools
- Progress notes and daily documentation
- Goal tracking and outcomes measurement

### Health Analytics

Data analysis and compliance monitoring tools designed to give IDD care organizations actionable insights from their operational data.

**Available Tiers:**
- **Health Analytics Silver:** Core compliance trend dashboards, cleared medication prompts tracking, medications administered analytics
- **Health Analytics Gold:** Advanced analytics with proactive system health checks, predictive compliance insights, organization-wide reporting

**Core Capabilities:**
- Compliance trend monitoring and visualization
- Proactive system health checks for audit readiness
- Performance-based contracting data support (e.g., Pennsylvania PBC)
- Medication administration pattern analysis
- Staff performance analytics
- Customizable data dashboards
- Exportable reports for regulatory submissions

### Risk Navigator

A predictive risk assessment and early warning system that identifies high-risk individuals before incidents occur.

**Core Capabilities:**
- Predictive risk scoring for individuals in care
- Early warning indicators based on health, behavior, and medication data
- Proactive intervention alerts for clinical and direct support staff
- Risk trend visualization over time
- Integration with MedSupport and BehaviorSupport data

**Key Benefits:**
- Shifts care from reactive to preventive
- Identifies at-risk individuals before critical incidents occur
- Supports informed clinical decision-making
- Reduces preventable hospitalizations and emergency interventions

### Pharmacy Interface

Integration between CaraSolva's eMAR system and pharmacy management systems.

**Core Capabilities:**
- Automated medication order transmission between pharmacy and eMAR
- Formulary integration
- Prescription change synchronization
- Pharmacy workflow optimization
- Cost reduction through streamlined communication

## Industries and Settings Served

CaraSolva serves organizations in the following sectors:

1. **Intellectual and Developmental Disability (IDD) Services** - Primary market. Includes OPWDD (NY), ODP (PA), and similar state-regulated IDD service providers.
2. **Group Homes / Residential Care** - Community residential facilities serving individuals with disabilities
3. **Day Programs / Day Habilitation** - Community-based daytime services and vocational programs
4. **Mental Health Facilities** - Behavioral health residential and outpatient settings
5. **Substance Abuse Treatment** - Residential treatment programs requiring medication management
6. **Nursing Homes / Long-Term Care** - Skilled nursing and long-term care facilities
7. **Pharmacies** - Pharmacy partners who interface with residential care medication management
8. **Occupational Therapy** - OT providers serving individuals with disabilities
9. **Autism Services** - Residential and community programs for individuals with ASD
10. **Behavioral Health Organizations** - Broad behavioral health service providers

## Technical Specifications

- **Deployment:** Cloud-based (SaaS)
- **Access:** Web application accessible via desktop, tablet, and mobile devices
- **Authentication:** Single Sign-On (SSO) supported
- **Compliance:** HIPAA, SOC II Type II, ISO 27001, GDPR, GPA
- **Integration:** Pharmacy interface API, data export capabilities
- **Training:** Dedicated training site (CaraSolva Academy) with onboarding resources
- **Support:** Dedicated customer success team, implementation specialists

## Implementation Process

CaraSolva provides a structured implementation process:
1. **Discovery** - Understanding organizational needs and workflows
2. **Configuration** - System setup and customization for the organization
3. **Training** - Staff training via CaraSolva Academy and live sessions
4. **Go-Live** - Supported launch with dedicated implementation team
5. **Ongoing Support** - Continuous customer success and technical support

## Leadership Team

- **Geoff Cooper** - CEO, President, and Founder
- **Scott Simpson** - Chief Technology Officer
- **Dami Amoo** - Program Manager
- **Aditi Shenoy** - Product Manager
- **Chris DiRosa** - Customer Success Manager
- **Chris Baumgart** - Customer Support Specialist
- **David Giordano** - Software Developer
- **Guilherme Burgelli** - Software Engineer
- **Anton Sandoval** - Data Analyst

## AI Assistant

CaraSolva features "Carey" the canary — an AI-powered assistant that helps users navigate the platform, find information, and get support within the application.

## Conference and Industry Presence

CaraSolva actively participates in major IDD and healthcare conferences:
- New York Alliance for Inclusion and Innovation Annual Conference
- ANCOR (American Network of Community Options and Resources) Connect Conference
- NADD (National Association for the Dually Diagnosed) Annual Conference
- OPRA (Ohio Provider Resource Association) Conference
- MACS (Multi-Cultural Alliance for a Connected Society) Leadership Conference
- i2i Center for Integrative Health Conference
- IACP (Iowa Association of Community Providers) Annual Conference
- OPEN MINDS Technology & Analytics Institute

## Frequently Asked Questions

**What is an eMAR?**
An Electronic Medication Administration Record (eMAR) is a digital system that replaces paper medication records. It tracks when medications are administered, by whom, and provides alerts and safeguards to prevent errors.

**What is a Behavior Support Plan (BSP)?**
A Behavior Support Plan is a documented strategy for supporting individuals who exhibit challenging behaviors. It outlines prevention strategies, intervention techniques, and teaching replacement behaviors.

**Who uses CaraSolva?**
CaraSolva is used by Direct Support Professionals (DSPs), nurses, house managers, program directors, clinicians, and administrators in IDD service organizations.

**What states does CaraSolva serve?**
CaraSolva serves IDD providers across multiple states including New York, Pennsylvania, Ohio, Iowa, and others.

**How does CaraSolva support compliance?**
CaraSolva provides audit-ready documentation, automated compliance tracking, certification monitoring, and reporting tools aligned with state regulatory requirements.

## Site Map

### Main Pages
- Home: https://carasolva.com/
- Solutions: https://carasolva.com/solutions/
- Industries: https://carasolva.com/industries/
- About Us: https://carasolva.com/about-us/
- Implementation: https://carasolva.com/implementation/
- Academy (Training): https://carasolva.com/academy/
- FAQs: https://carasolva.com/faqs/
- News/Blog: https://carasolva.com/news/
- Pharmacy Interface: https://carasolva.com/pharmacy-interface/
- Contact: https://carasolva.com/contact/
- Request Demo: https://carasolva.com/demo/
- SSO Login: https://carasolva.com/sso/
- Privacy Policy: https://carasolva.com/privacy-policy/

### Product Pages
- MedSupport (eMAR): https://carasolva.com/product/medsupport/
- BehaviorSupport: https://carasolva.com/product/behaviorsupport/
- CareSupport: https://carasolva.com/product/caresupport/
- Health Analytics: https://carasolva.com/product/health-analytics/
- Risk Navigator: https://carasolva.com/product/risk-navigator/