MedSupport™ eMAR

MedSupport is CaraSolva’s elevated electronic Medication Administration Record. It incorporates medications, vital signs, treatments, tasks, a calendar and real-time alerting in one intuitive system.  

With automated workflows, on-the-go access, real-time alerting, and secure pharmacy integration, MedSupport™ helps you to elevate patient care and reduce workforce burden. Proven and trusted, MedSupport™ is built to adapt to your unique agency structure and regulatory environment. 

Over 200 agencies in 33 states are meeting regulations and improving patient safety with MedSupport™ 

Ready to Elevate Your Care? 

Stop managing errors and start managing care. See how MedSupport™ eMAR elevates care, reduces staff burden, and reduces risk for agencies nationwide. 

MedSupport™ eMAR: Safe, Simple, and Audit-Ready


Maximize Accuracy

Move beyond paper and eliminate common errors with powerful, built-in safeguards.

  • Never Miss a Step: The unified “To-Do List” ensures staff address medications, vital signs, treatments, tasks, and appointments in one cohesive workflow.
  • Essential Alerts: Critical “pop-over” notes (with mandatory acknowledgment) and emergency health information display before medication documentation can be completed.
  • Instant Updates, Anywhere: MARs and med lists update automatically across all devices as soon as changes are accepted.
  • Client-Specific Reporting: Access a wide variety of client reports and forms instantly from any device.

Empower Your Workforce

Simplify complex care requirements and reduce confusion for both clinical and non-clinical staff.

  • Smart PRN Administration: Manage PRNs by symptom/diagnosis, establish thresholds, and utilize optional PRN order sets.
  • Insulin Management: Customize insulin scales (sliding scale, meal schedule, or daily dose). Standard MAR and glucose/insulin graphs aid in communication and client education.
  • Flexible Scheduling: Accommodate virtually any scheduling need with ease.
  • Quick Reference: Upload prescription images and access in-app links to Davis’ Drug Guide for immediate information.
  • Holistic Client View: Go beyond medication—provide quick access to allergies, diagnoses, diet orders, and emergency info.

Streamline Communication & Coordination

Connect your entire care ecosystem, from pharmacy interface to staff notes.

Secure Pharmacy Integration

  • Eliminate Transcription Errors: Instantly accept medication and client demographic data directly from the pharmacy.
  • Real-Time Updates: See medication changes as they happen, instantly updating all MARs and forms.
  • Confirm Delivery: Verify medication delivery before implementing changes in the MAR.
  • Go Paperless: Ensure the entire care team views the most current information from any location.

Team Connectivity

  • Intelligent Alerting: Customize flexible text, email, and in-app alerts to get the right information to the right people immediately.
  • Improve Accountability: Utilize built-in medication error reporting, controlled substance counts (at administration and shift change), and end-of-month MAR reviews.
  • Comprehensive Tracking:
    • Out-of-service/Pack-out functionality (LOAs, hospitalizations).
    • Immunization tracking and off-site care logging.
    • Staff and Nurse notes.
    • Protocol uploads (organization-wide, location-based, or client-specific).

Flexible & Configurable

MedSupport is proven, trusted, and built to adapt to your operational policies and regulatory requirements.

  • Near-Limitless Customization:
    • Terminology: Adjust wording to match your specific regulations or accrediting body.
    • Documentation: Select custom MAR symbols and create unlimited individual or house tasks on any schedule.
    • Instructions: Include person-specific instructions on any prompt.
  • Service Versatility: Functionality is optimized for Day Programs, Home Health, and Home Visit services.

Optimize Reporting & Audits

Ensure you are always audit-ready with extensive reporting and granular user controls.

  • User Access Management:
    • Customize unlimited roles with specific permissions.
    • Optional EHR integration (available with select EHRs) and Single Sign-On (SSO).
    • Home or location-based views.
    • Certification Tracking: Enforce hard stops for expired licenses.
  • Documentation Control: Customize documentation requirements and alerts to ensure audit-ready flexibility.
  • Robust Data: Access a library of forms/reports (person-specific to company-wide) and easily track Key Performance Indicators (KPIs).

Personalized Implementation Process

Our process is built for your long-term success, supported by personalized guidance and experienced in-house expertise.

  • Expert Trainers: Learn from trainers who have “walked the walk” and used MedSupport in the field.
  • Consultation Configuration: Real-time configuration based on your agency’s unique requirements and best practices.
  • Comprehensive Support: Access robust on-demand resources and 24/7 support, with no drop-off in assistance after your go-live date.

Ready to Elevate Your Care?

Stop managing errors and start managing care. See how MedSupport eMAR simplifies compliance, improves accuracy, and reduces staff burden for agencies nationwide.

Stay up to date with CaraSolva. Check out our blog posts!