MedSupport™ eMAR
MedSupport is CaraSolva’s elevated electronic Medication Administration Record. It incorporates medications, vital signs, treatments, tasks, a calendar and real-time alerting in one intuitive system.
With automated workflows, on-the-go access, real-time alerting, and secure pharmacy integration, MedSupport™ helps you to elevate patient care and reduce workforce burden. Proven and trusted, MedSupport™ is built to adapt to your unique agency structure and regulatory environment.
Over 200 agencies in 33 states are meeting regulations and improving patient safety with MedSupport™
Ready to Elevate Your Care?
Stop managing errors and start managing care. See how MedSupport™ eMAR elevates care, reduces staff burden, and reduces risk for agencies nationwide.
MedSupport™ eMAR: Safe, Simple, and Audit-Ready
Maximize Accuracy
Move beyond paper and eliminate common errors with powerful, built-in safeguards.
- Never Miss a Step: The unified “To-Do List” ensures staff address medications, vital signs, treatments, tasks, and appointments in one cohesive workflow.
- Essential Alerts: Critical “pop-over” notes (with mandatory acknowledgment) and emergency health information display before medication documentation can be completed.
- Instant Updates, Anywhere: MARs and med lists update automatically across all devices as soon as changes are accepted.
- Client-Specific Reporting: Access a wide variety of client reports and forms instantly from any device.
Empower Your Workforce
Simplify complex care requirements and reduce confusion for both clinical and non-clinical staff.
- Smart PRN Administration: Manage PRNs by symptom/diagnosis, establish thresholds, and utilize optional PRN order sets.
- Insulin Management: Customize insulin scales (sliding scale, meal schedule, or daily dose). Standard MAR and glucose/insulin graphs aid in communication and client education.
- Flexible Scheduling: Accommodate virtually any scheduling need with ease.
- Quick Reference: Upload prescription images and access in-app links to Davis’ Drug Guide for immediate information.
- Holistic Client View: Go beyond medication—provide quick access to allergies, diagnoses, diet orders, and emergency info.
Streamline Communication & Coordination
Connect your entire care ecosystem, from pharmacy interface to staff notes.
Secure Pharmacy Integration
- Eliminate Transcription Errors: Instantly accept medication and client demographic data directly from the pharmacy.
- Real-Time Updates: See medication changes as they happen, instantly updating all MARs and forms.
- Confirm Delivery: Verify medication delivery before implementing changes in the MAR.
- Go Paperless: Ensure the entire care team views the most current information from any location.
Team Connectivity
- Intelligent Alerting: Customize flexible text, email, and in-app alerts to get the right information to the right people immediately.
- Improve Accountability: Utilize built-in medication error reporting, controlled substance counts (at administration and shift change), and end-of-month MAR reviews.
- Comprehensive Tracking:
- Out-of-service/Pack-out functionality (LOAs, hospitalizations).
- Immunization tracking and off-site care logging.
- Staff and Nurse notes.
- Protocol uploads (organization-wide, location-based, or client-specific).
Flexible & Configurable
MedSupport is proven, trusted, and built to adapt to your operational policies and regulatory requirements.
- Near-Limitless Customization:
- Terminology: Adjust wording to match your specific regulations or accrediting body.
- Documentation: Select custom MAR symbols and create unlimited individual or house tasks on any schedule.
- Instructions: Include person-specific instructions on any prompt.
- Service Versatility: Functionality is optimized for Day Programs, Home Health, and Home Visit services.
Optimize Reporting & Audits
Ensure you are always audit-ready with extensive reporting and granular user controls.
- User Access Management:
- Customize unlimited roles with specific permissions.
- Optional EHR integration (available with select EHRs) and Single Sign-On (SSO).
- Home or location-based views.
- Certification Tracking: Enforce hard stops for expired licenses.
- Documentation Control: Customize documentation requirements and alerts to ensure audit-ready flexibility.
- Robust Data: Access a library of forms/reports (person-specific to company-wide) and easily track Key Performance Indicators (KPIs).
Personalized Implementation Process
Our process is built for your long-term success, supported by personalized guidance and experienced in-house expertise.
- Expert Trainers: Learn from trainers who have “walked the walk” and used MedSupport in the field.
- Consultation Configuration: Real-time configuration based on your agency’s unique requirements and best practices.
- Comprehensive Support: Access robust on-demand resources and 24/7 support, with no drop-off in assistance after your go-live date.
Ready to Elevate Your Care?
Stop managing errors and start managing care. See how MedSupport eMAR simplifies compliance, improves accuracy, and reduces staff burden for agencies nationwide.







